Frequently Asked Questions

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Yes, our plumbers are fully licensed and insured, MPL #44526 This ensures that you receive professional and reliable plumbing services, with added peace of mind for your protection and satisfaction. 

Absolutely! We understand that plumbing issues can arise at any hour. That's why ZC Pro Services offers 24/7 emergency services in the Houston area, to ensure you're never left in a bind. Simply give us a call, and our team will be there to assist you promptly. 

We pride ourselves on timely service. Typically, our plumber will arrive within a window of 1-2 hours from your scheduled appointment time. For emergency services, we aim to reach you as quickly as possible, often within the hour. 

Yes, at ZC Pro Services, we operate on weekends and most holidays to ensure our clients always have access to quality plumbing services when they need them. 

The cost varies depending on the nature and complexity of the problem. We offer upfront pricing after diagnosing the issue. Our team is committed to providing affordable, transparent rates without hidden charges. 

We recommend a comprehensive inspection at least once a year. Regular inspections help identify potential issues before they become significant problems, saving you time and money in the long run 

We generally advise against using chemical drain cleaners as they can corrode pipes, harm the environment, and pose health risks. Instead, consider natural solutions or mechanical methods, or call a professional to handle stubborn clogs. 

Low water pressure can result from various issues, including blocked pipes, leaks, faulty fixtures, or issues with the local water supply. If you're experiencing consistently low pressure, it's best to have a professional assess the situation. 

To prevent pipes from freezing, ensure they're adequately insulated, especially those outside or in unheated areas of your home. Keep your home at a consistent temperature, and let cold water drip from faucets served by exposed pipes during extremely cold spells.